Why is my MyTRIP QR status red and tells to "Go To Counter"?

Modified on Tue, 28 May 2024 at 12:26 PM

Internet connection is required to view the most recent status of your MyTRIP QR. If your device has been offline for a day and you try to access MyTRIP QR, it will display a red status. Make sure your device is connected to the internet to see the latest MyTRIP QR status.

If your MyTRIP QR status is still red even with an internet connection, please go to the immigration counter for further inspection.

*Need assistance with MySejahtera Apps? Submit your enquiry to MySejahtera Helpdesk via this link. (select MyTRIP for issue)

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