Knowledge base

MySejahtera – An Introduction (2)

About MySejahtera

About MySejahtera (4)

• What is MySejahtera?
• Who developed MySejahtera?
• Who can use MySejahtera?

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Data Usage, Privacy & Permissions (4)

• Laws related to the implementation of MySejahtera.
• How information submitted through the application helps the Government manage the COVID-19 outbreak in Malaysia.
• Security of personal information.

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Using MySejahtera (1)

MySejahtera Account (7)

• Downloading MySejahtera
• Registering in MySejahtera
• Registering dependents in MySejahtera

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Self Help Button (3)

Vaccination (9)

• Incorrect name in the PDF (primary user)
• Incorrect name in the PDF (dependent)
• PDF local vaccination certificate is not updated (primary user)

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User Details (8)

• Update IC/Passport - Malaysian IC ONLY
• Update IC/Passport - non-Malaysian PASSPORT ONLY
• Update nationality

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Risk Status (11)

• COVID-19 risk status wrongly changed to confirmed case
• COVID-19 risk status still showing PUS/Confirm case (Primary User)
• COVID-19 risk status still showing PUS/Confirm case (Dependent)

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Contact Us (1)

How to contact us (1)

• How to contact MySejahtera Helpdesk

COVID – 19 Risk Status (1)

Risk Status  (5)

• Criteria of a valid covid test
• How to differentiate the risk categories
• How long do I have to quarantine?

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MyCHAMPION (1)

MyCHAMPION (13)

• What is MyCHAMPION?
• Who is eligible to enrol in MyCHAMPION?
• If I am not on any volunteer team, can I join MyCHAMPION?

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Blood Donation (1)

FAQ on Blood Donation (19)

• Will all blood donors receive the Blood Donor Card digitally via MySejahtera?
• Why does my donation count not tally?
• Will my donation count be updated in the future?

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Organ Donation (1)

FAQ on Organ Donation (12)

• Will organs and tissues donation disfigure the donor’s body?
• Will organs and tissues be taken during autopsy (post mortem) without the next of kin or family’s permission?
• Does Islam permit organ donation?

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Appointments (1)

FAQ on Booking Appointments (19)

• What is the function of Appointments?
• What are the services that can be booked in the Appointments function?
• Who can use the Appointments function?

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MySejahtera Care ( TB ) (1)

FAQ for MySejahtera Care (TB) (29)

• Why do I get a “TB Case” card in MySejahtera application?
• Why do I get a “Tibi Contact” card in the MySejahtera application?
• What is the function of the “TB Case” card?

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NATIONAL IMMUNISATION PROGRAMME (1)

FAQ for National Immunization programmme (19)

• How do I access the immunisation record function?
• Who are eligible to get the digital vaccination certificate in their MySejahtera account?
• Are foreigners residing in Malaysia also able to access the immunisation records in MySejahtera?

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SKIM PERUBATAN MADANI (2)

GENERAL INFORMATION (11)

• What is Skim Perubatan MADANI?
• What are the objectives of Skim Perubatan MADANI?
• What is the benefit of Skim Perubatan MADANI?

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SKIM PERUBATAN MADANI BENEFIT PACKAGE (5)

• What are the treatments that are in the Exclusion list of Skim Perubatan MADANI?
• What are the treatments covered under Skim Perubatan MADANI?
• Is the treatment package in Skim Perubatan Madani also include therapeutic procedure and medications?

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MyDigital ID (1)

MyDigital ID (23)

• What is MyDigital ID
• Does MyDigital ID replace MyKad or as an alternative to personal identification?
• What are the advantages of MyDigital ID compared to MyKad?

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MyMinda (1)

MyMinda in MySejahtera (13)

• What is MyMinda in MySejahtera?
• What can I expect from MyMinda?
• How can I access MyMinda?

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Health Record (1)

FAQ for Oral Health Record  (5)

• What are the functions of the Oral Health Record?
• What information can be obtained through the function of Oral Health Records?
• When will I receive the Oral Health Record?

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Privacy Policy (1)

Privacy Policy (1)

• Privacy Policy

Tutorial Video/Infographic (1)

Tutorial Video/Infographic (1)

• How To Contact MySejahtera Helpdesk

MPOX (1)

MPOX (19)

• What is mpox?
• What are the symptoms of mpox?
• How does mpox spread among humans?

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Virtual Consultation Service (1)

Virtual Consultation Service (13)

• What is MySejahtera Virtual Consultation Service
• Who can use the MySejahtera Virtual Consultation function?
• How to use MySejahtera Virtual Consultation Service?

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