MySejahtera
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Knowledge base
MySejahtera – An Introduction
About MySejahtera
4
What is MySejahtera?
Who developed MySejahtera?
Who can use MySejahtera?
Is MySejahtera free to download ?
Data Usage, Privacy & Permissions
4
Laws related to the implementation of MySejahtera.
How information submitted through the application helps the Government manage the COVID-19 outbreak in Malaysia.
Security of personal information.
Protection of identity.
Using MySejahtera
MySejahtera Account
7
Downloading MySejahtera
Registering in MySejahtera
Registering dependents in MySejahtera
Resetting password in MySejahtera
Registration issues – Did not receive One Time Password (OTP)
See all 7 articles
Self Help Button
Vaccination
9
Incorrect name in the PDF (primary user)
Incorrect name in the PDF (dependent)
PDF local vaccination certificate is not updated (primary user)
PDF local vaccination certificate is not updated (dependent)
Change it IC/Passport no. and update all vaccination records (Malaysian)
See all 9 articles
User Details
8
Update IC/Passport - Malaysian IC ONLY
Update IC/Passport - non-Malaysian PASSPORT ONLY
Update nationality
Untie IC/Passport number - tied to my old phone number which I don't have access to (Primary user)
Untie IC/Passport number - tied to my old phone number which I don't have access to (Dependent)
See all 8 articles
COVID-19 RISK STATUS
11
Covid-19 risk status wrongly changed to confirmed case
Covid-19 risk status still showing PUS/Confirm case (Primary User)
Covid-19 risk status still showing PUS/Confirm case (Dependent)
Request for HSO letter - still have HSO card
HSO card - Currently high risk, but HSO card is missing (Primary User)
See all 11 articles
Traveller
2
Upload Overseas Vaccination (Primary User)
Upload Overseas Vaccination (Dependent)
Traveller Inquiry
Policy on Traveller Information
5
Procedure of travelling to Malaysia
Pre – departure form guideline
Document needed to travel to Malaysia
If positive covid upon arrival- what is the procedure?
Traveller Q & A
COVID – 19 Risk Status
Risk Status
4
Criteria of a valid covid test
How to differentiate the risk categories
How long do I have to quarantine?
Information on confirm case / close case
Contact Us
How to contact us
1
How to contact us