Login issues – The application does not move past loading screen

Modified on Wed, 06 Apr 2022 at 11:42 PM

For Android users, please follow these steps, 

> "Force Stop" your application 

> go to device settings 

> apps & notifications 

> find, MySJ app

> storage & cache 

> clear cache & Storage/Data. 

> restart the app and go to the MySJ profile page 

> refresh your profile and try again

For IOS users, please follow these steps, 

> " Uninstall " your application 

> go to Settings 

> General 

> iPhone storage 

> MySejahtera application 

> Offload App 

> Delete MySJ app

> Go to the apps store and reinstall the MySJ app

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article