How To Contact MySejahtera Helpdesk

Modified on Tue, 16 Jan 2024 at 10:18 AM

If you encountering any issue related to MySejahtera apps and require assistant , you can contact us by following a simple steps by watching the video below.

To ensure the Helpdesk team can manage and assist with your issues, complaint or feedback, we would appreciate if you can provide use the following information when submitting your inquiries, complaint or feedback

  • Provide a very detail explanation about your issue. 
  • Provide relevant information such as, old phone number, new phone number. 
  • Attached any relevant documents or screenshot such as NRIC etc. 


  • Write to us via email to
  • Please elaborate in detail of your issues
  • Include information such as your MySJ ID, contact number and your IC/passport number
  • Attached any relevant documents or screenshot 

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