FAQ on Blood Donation

Will all blood donors receive the Blood Donor Card digitally via MySejahtera?
No. For now, only those who donated their blood at 22 blood collection centers using Blood Bank Information System (BBISv2). Any changes or addition of c...
Thu, 24 Nov, 2022 at 11:23 AM
Why does my donation count not tally?
Donation count depends on information extracted from BBISv2. Donations not documented in BBISv2 at this moment are not included in the donation count. An...
Thu, 24 Nov, 2022 at 11:24 AM
Will my donation count be updated in the future?
We are in the planning process for full donation count information entry and further details will be updated from time to time.
Thu, 24 Nov, 2022 at 11:24 AM
I have donated today but why has my donation count not increased?
Your donation count will be updated every 10 working days from the time of your last blood donation.
Thu, 24 Nov, 2022 at 11:24 AM
My blood group shown in MySejahtera is different compared to the blood group I was informed during previous donation/testing. Why is that?
The blood group recorded at blood collection centers are true blood group. Kindly proceed to the particular blood collection centre or nearest blood coll...
Thu, 24 Nov, 2022 at 11:24 AM
What should I do if I want to claim my privileges as a blood donor?
Kindly proceed to the nearest blood bank for verification in order to claim your privileges.
Thu, 24 Nov, 2022 at 11:25 AM
Are all donated blood data recorded in MySejahtera?
For now, only data recorded in BBISv2 system will be displayed in MySejahtera.
Thu, 24 Nov, 2022 at 11:25 AM
Is BBISv2 available at all collection centers in Malaysia?
As of now, there are 22 blood collection centers that are using BBISv2 system. However, in line with MOH’s initiative, expansion processes will be done i...
Thu, 24 Nov, 2022 at 11:27 AM
Do I still need to bring my donation book when I want to donate blood?
Since the last donation date and donation record is not yet available in MySejahtera, donors should continue to use their manual donation book/card for n...
Thu, 24 Nov, 2022 at 11:28 AM
Why should I donate blood?
Every day blood is needed to save lives. Blood may be needed for surgery, accident victims or to treat transfusion-dependent patients with leukemia, canc...
Thu, 24 Nov, 2022 at 11:28 AM