FAQ on Booking Appointments

What is the function of Appointments?
The Appointments function has been launch in MySejahtera application starting 6 September 2022. This function allows MySejahtera users to book appointm...
Thu, 6 Oct, 2022 at 10:59 PM
What are the services that can be booked in the Appointments function?
ONLY health screening services are offered in the Appointments function for now.
Thu, 6 Oct, 2022 at 10:59 PM
Who can use the Appointments function?
The Appointments function can be used by MySejahtera users aged 18 Years Old and above who are interested to undergo health screening.
Thu, 6 Oct, 2022 at 11:00 PM
Which health facility can I book for an appointment?
Individuals who are interested in undergoing health screening can book for appointment slots in any nearby health facility involved in the National Healt...
Thu, 6 Oct, 2022 at 11:00 PM
What are the date and time slots available in the Appointments function?
The date and time slots available in the Appointments function depends on each health facility involved. Individuals can encouraged to check and pick a s...
Thu, 6 Oct, 2022 at 11:01 PM
Can I cancel my appointment slot that I have booked?
Yes. You can cancel your appointment slot at any point of time. Your slot will immediately be deleted and you can book a new appointment straight away wh...
Thu, 6 Oct, 2022 at 11:01 PM
Will I be notified if my appointment has been canceled?
You will be notified by the health facility upon your appointment cancellation. An online in-app push notification will also be sent whenever your appoin...
Thu, 6 Oct, 2022 at 11:02 PM
Do I need to pay when using this Appointments function?
No. However, payments and charges may depend on each private health facility involved in health screening (if applicable).
Thu, 6 Oct, 2022 at 11:02 PM
How do I get more information on the Health Malaysia National Agenda (Agenda Nasional Malaysia Sihat - ANMS) and the National Health Screening Initiative (NHSI)?
Please browse https://www.moh.gov.my or https://www.infosihat.gov.my/agenda-nasional-malaysia-sihat-anms.html for more information on ANMS and NHSI.
Thu, 6 Oct, 2022 at 11:03 PM
How many appointment slots can I book at a time?
MySejahtera users can book ONE (1) appointment slot ONLY at a time. Please click on the “Cancel” or “Reschedule” button to make a new appointment at any ...
Thu, 6 Oct, 2022 at 11:03 PM