FAQ on Booking Appointments

What is the function of Appointments?
The Appointments function was launched in MySejahtera application starting 6 September 2022. This function allows MySejahtera users to book appointment...
Wed, 28 Dec, 2022 at 3:10 PM
What are the services that can be booked in the Appointments function?
Services that can be booked through this function are as follows :  I) Outpatient Treatment  II) National Health Screening Initiative (NHSI)  III) ...
Wed, 15 Mar, 2023 at 2:21 PM
Who can use the Appointments function?
The Appointments function can be used by MySejahtera users aged 18Years Old and above and their respective dependents who wish to acquirehealth services....
Wed, 28 Dec, 2022 at 3:12 PM
Which health facility can I book for an appointment?
Clients can book the nearest health facility under Ministry of Health Malaysia depending on the services they provide.
Wed, 28 Dec, 2022 at 3:13 PM
What are the date and time slots available in the Appointments function?
The date and time slots available in the Appointments function depends on each health facility involved. Clients are encouraged to check and pick a suita...
Wed, 28 Dec, 2022 at 3:13 PM
Can I cancel my appointment slot that I have booked?
Yes. You can cancel your appointment slot at any point of time. Your slot will immediately be deleted and you can book a new appointment straight away wh...
Thu, 6 Oct, 2022 at 11:01 PM
Will I be notified if my appointment has been canceled?
You will be notified by the health facility upon your appointment cancellation. An online in-app push notification will also be sent whenever your appoin...
Thu, 6 Oct, 2022 at 11:02 PM
Do I need to pay when using this Appointments function?
No payment is required when using the Appointments function. However, payments or service charges at public primary healthcare facilities are based on Fe...
Wed, 28 Dec, 2022 at 3:15 PM
How do I get more information on the Health Malaysia National Agenda (Agenda Nasional Malaysia Sihat - ANMS) and the National Health Screening Initiative (NHSI)?
Please browse https://www.moh.gov.my or https://www.infosihat.gov.my/agenda-nasional-malaysia-sihat-anms.html for more information on ANMS and NHSI.
Wed, 28 Dec, 2022 at 3:16 PM
How many appointment slots can I book at a time?
MySejahtera users can book ONE (1) appointment slot for ONE(1) service ONLY at a time. Please click on the “Cancel” or “Reschedule” button to make a new ...
Wed, 28 Dec, 2022 at 3:16 PM