1. Open your MySejahtera application

2. Click on the MySejahtera icon at the bottom 

3. Click on the " HELPDESK " icon on the top 

4. Once directed to the support page, please look through the knowledge base to see if you could get a solution for your inquiry. 

5. If you still aren't able to find the best solution, click on the + sign as shown below to create a ticket

6. Fill in the form and click on submit

7. Once completed, you will receive an email with the ticket number

8. Kindly wait till you get a responds from our support representative